La gestion manuelle des avis clients prend du temps et peut vite devenir un casse-tête, surtout quand les volumes augmentent. Avec l’automatisation, programmez des réponses types personnalisables, recevez des alertes sur les avis négatifs, et analysez les tendances pour ajuster votre service. Dans cet article, découvrez les outils les plus performants pour gérer la réputation de votre marque sans stress et maximiser l’impact positif sur votre image.
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"nested": [
{
"name": "style",
"type": "select",
"label": "Style",
"options": [
{
"label": "Primary (blurple)",
"value": 1,
"nested": [
{
"help": "A developer-defined identifier for the button, max 100 characters.",
"name": "custom_id",
"type": "text",
"label": "Custom ID",
"required": true
}
]
},
{
"label": "Secondary (grey)",
"value": 2,
"nested": [
{
"help": "A developer-defined identifier for the button, max 100 characters.",
"name": "custom_id",
"type": "text",
"label": "Custom ID",
"required": true
}
]
},
{
"label": "Success (green)",
"value": 3,
"nested": [
{
"help": "A developer-defined identifier for the button, max 100 characters.",
"name": "custom_id",
"type": "text",
"label": "Custom ID",
"required": true
}
]
},
{
"label": "Danger (red)",
"value": 4,
"nested": [
{
"help": "A developer-defined identifier for the button, max 100 characters.",
"name": "custom_id",
"type": "text",
"label": "Custom ID",
"required": true
}
]
},
{
"label": "Link (grey)",
"value": 5,
"nested": [
{
"help": "A URL for link-style buttons.",
"name": "url",
"type": "url",
"label": "URL",
"required": true
}
]
}
],
"required": true
},
{
"help": "Text that appears on the button, max 80 characters.",
"name": "label",
"type": "text",
"label": "Label"
},
{
"name": "disabled",
"type": "boolean",
"label": "Disabled"
}
]
},
{
"label": "Select Menu",
"value": 3,
"nested": [
{
"help": "A developer-defined identifier for the button, max 100 characters.",
"name": "custom_id",
"type": "text",
"label": "Custom ID",
"required": true
},
{
"name": "options",
"spec": [
{
"help": "The user-facing name of the option, max 100 characters.",
"name": "label",
"type": "text",
"label": "Label",
"required": true
},
{
"help": "The dev-defined value of the option, max 100 characters.",
"name": "value",
"type": "text",
"label": "Value",
"required": true
},
{
"help": "An additional description of the option, max 100 characters.",
"name": "description",
"type": "text",
"label": "Description"
},
{
"name": "default",
"type": "boolean",
"label": "Default"
}
],
"type": "array",
"label": "Options",
"required": true,
"validate": {
"maxItems": 25
}
},
{
"help": "Custom placeholder text if nothing is selected, max 150 characters.",
"name": "placeholder",
"type": "text",
"label": "Placeholder"
},
{
"help": "The minimum number of items that must be chosen; default 1, min 0, max 2.",
"name": "min_values",
"type": "uinteger",
"label": "Minimum values"
},
{
"help": "The maximum number of items that must be chosen; default 1, max 25.",
"name": "max_values",
"type": "uinteger",
"label": "Maximum values"
},
{
"name": "disabled",
"type": "boolean",
"label": "Disabled"
}
]
}
],
"required": true
}
],
"type": "array",
"label": "Row Components",
"required": true
}
]
}
],
"required": true
}
],
"type": "array",
"label": "Components"
},
{
"name": "files",
"spec": [
{
"name": "filename",
"type": "filename",
"label": "File Name",
"required": true,
"semantic": "file:name"
},
{
"name": "data",
"type": "buffer",
"label": "Data",
"required": true,
"semantic": "file:data"
}
],
"type": "array",
"label": "Files"
},
{
"name": "message_reference",
"spec": [
{
"name": "message_id",
"type": "text",
"label": "Message ID"
}
],
"type": "collection",
"label": "Message Reference"
},
{
"name": "channelId",
"type": "select",
"label": "Channel ID",
"required": true
}
]
}
}
],
"metadata": {
"instant": false,
"version": 1,
"scenario": {
"roundtrips": 1,
"maxErrors": 3,
"autoCommit": true,
"autoCommitTriggerLast": true,
"sequential": false,
"slots": null,
"confidential": false,
"dataloss": false,
"dlq": false,
"freshVariables": false
},
"designer": {
"orphans": []
},
"zone": "eu2.make.com",
"notes": []
}
}