Créer un système de suivi automatisé des incidents techniques

Les incidents techniques peuvent ralentir ou stopper l’activité de l’entreprise. Une solution automatisée centralise la déclaration, l’affectation et le suivi de chaque incident, notifie les intervenants concernés et analyse les causes pour améliorer la maintenance. Les statistiques d’incidents guident les plans d’action et la gestion préventive.

				
					{
  "id": "8jdT4wXjV5NljqKa",
  "meta": {
    "instanceId": "885b4fb4a6a9c2cb5621429a7b972df0d05bb724c20ac7dac7171b62f1c7ef40",
    "templateCredsSetupCompleted": true
  },
  "name": "Enhance Chat Responses with Real-Time Search Data via Bright Data & Gemini AI",
  "tags": [
    {
      "id": "Kujft2FOjmOVQAmJ",
      "name": "Engineering",
      "createdAt": "2025-04-09T01:31:00.558Z",
      "updatedAt": "2025-04-09T01:31:00.558Z"
    },
    {
      "id": "ZOwtAMLepQaGW76t",
      "name": "Building Blocks",
      "createdAt": "2025-04-13T15:23:40.462Z",
      "updatedAt": "2025-04-13T15:23:40.462Z"
    },
    {
      "id": "ddPkw7Hg5dZhQu2w",
      "name": "AI",
      "createdAt": "2025-04-13T05:38:08.053Z",
      "updatedAt": "2025-04-13T05:38:08.053Z"
    }
  ],
  "nodes": [
    {
      "id": "7294b048-5804-4620-a53e-52df293c3df1",
      "name": "When chat message received",
      "type": "@n8n/n8n-nodes-langchain.chatTrigger",
      "position": [
        -460,
        160
      ],
      "webhookId": "3ad383ee-ded9-4a46-9165-9af0bad6c450",
      "parameters": {
        "options": {}
      },
      "typeVersion": 1.1
    },
    {
      "id": "8ff09a26-ffa4-451d-9452-35b8f2936cab",
      "name": "AI Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        -140,
        60
      ],
      "parameters": {
        "options": {
          "systemMessage": "You are a helpful assistant.nnUse MCP Search Engine assistant tools for Bright Data for Google, Bing or Yandex Search. nnImportant: Return the response to Chat and also perform the webhook notification of responses.nnUse the relevant tool in the order of execution. "
        }
      },
      "typeVersion": 1.8
    },
    {
      "id": "92352366-7fe5-407d-aa34-96ac19b13284",
      "name": "Google Gemini Chat Model",
      "type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
      "position": [
        -240,
        280
      ],
      "parameters": {
        "options": {},
        "modelName": "models/gemini-2.0-flash-exp"
      },
      "credentials": {
        "googlePalmApi": {
          "id": "YeO7dHZnuGBVQKVZ",
          "name": "Google Gemini(PaLM) Api account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "b6d947d1-9752-4aff-834c-de99ff1ad903",
      "name": "Simple Memory",
      "type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
      "position": [
        -60,
        280
      ],
      "parameters": {},
      "typeVersion": 1.3
    },
    {
      "id": "73273d82-2a2f-41a2-ad1c-369f7a05ebe1",
      "name": "When clicking u2018Test workflowu2019",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
        -480,
        -200
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "39464933-03e0-46a2-ba3b-ab96aa14461e",
      "name": "MCP Client list all tools for Bright Data",
      "type": "n8n-nodes-mcp.mcpClient",
      "position": [
        -260,
        -200
      ],
      "parameters": {},
      "credentials": {
        "mcpClientApi": {
          "id": "JtatFSfA2kkwctYa",
          "name": "MCP Client (STDIO) account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "9d0d498f-10da-4a66-9e59-1773089d5d7c",
      "name": "MCP Client Bright Data Search Tool",
      "type": "n8n-nodes-mcp.mcpClient",
      "position": [
        160,
        -200
      ],
      "parameters": {
        "toolName": "={{ $('MCP Client list all tools for Bright Data').item.json.tools[0].name }}",
        "operation": "executeTool",
        "toolParameters": "={n   "query": "{{ $json.search_query }}",n   "engine": "google"n} "
      },
      "credentials": {
        "mcpClientApi": {
          "id": "JtatFSfA2kkwctYa",
          "name": "MCP Client (STDIO) account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "346fd1f7-be97-47b6-b767-74382dc90979",
      "name": "Set search query",
      "type": "n8n-nodes-base.set",
      "position": [
        -60,
        -200
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "214e61a0-3587-453f-baf5-eac013990857",
              "name": "search_query",
              "type": "string",
              "value": "Bright Data"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "1dc4dabe-d651-4b43-b561-4528be14e578",
      "name": "Google Search Engine for Bright Data",
      "type": "n8n-nodes-mcp.mcpClientTool",
      "notes": "Scrape search results from Google, Bing or Yandex. Returns SERP results in markdown (URL, title, description)",
      "position": [
        240,
        540
      ],
      "parameters": {
        "toolName": "search_engine",
        "operation": "executeTool",
        "toolParameters": "={n   "query": "{{ $json.chatInput }}",n   "engine": "google"n}"
      },
      "credentials": {
        "mcpClientApi": {
          "id": "JtatFSfA2kkwctYa",
          "name": "MCP Client (STDIO) account"
        }
      },
      "notesInFlow": true,
      "typeVersion": 1
    },
    {
      "id": "029f5e0e-070f-47a7-8c77-2b59ca01ada4",
      "name": "Bing Search Engine for Bright Data",
      "type": "n8n-nodes-mcp.mcpClientTool",
      "notes": "Scrape search results from Google, Bing or Yandex. Returns SERP results in markdown (URL, title, description)",
      "position": [
        40,
        540
      ],
      "parameters": {
        "toolName": "search_engine",
        "operation": "executeTool",
        "toolParameters": "={n   "query": "{{ $json.chatInput }}",n   "engine": "bing"n} "
      },
      "credentials": {
        "mcpClientApi": {
          "id": "JtatFSfA2kkwctYa",
          "name": "MCP Client (STDIO) account"
        }
      },
      "notesInFlow": true,
      "typeVersion": 1
    },
    {
      "id": "580d37de-deb9-49cf-b9b8-4d14edca28f2",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -40,
        460
      ],
      "parameters": {
        "color": 4,
        "width": 640,
        "height": 240,
        "content": "## Bright Data Search Engines"
      },
      "typeVersion": 1
    },
    {
      "id": "bb77ba7c-c70e-4912-96f6-4f63b966c7a9",
      "name": "Sticky Note1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -100,
        -260
      ],
      "parameters": {
        "color": 3,
        "width": 460,
        "height": 260,
        "content": "## Bright Data Google Search"
      },
      "typeVersion": 1
    },
    {
      "id": "ecdd9f42-f56c-4bdb-b778-cd3b7545bb37",
      "name": "MCP Client List all tools",
      "type": "n8n-nodes-mcp.mcpClientTool",
      "position": [
        260,
        280
      ],
      "parameters": {},
      "credentials": {
        "mcpClientApi": {
          "id": "JtatFSfA2kkwctYa",
          "name": "MCP Client (STDIO) account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "a1adfa84-6e1a-4b5c-9148-feddb1e6ab72",
      "name": "HTTP Request for Webhook Notification",
      "type": "@n8n/n8n-nodes-langchain.toolHttpRequest",
      "position": [
        500,
        240
      ],
      "parameters": {
        "url": "https://webhook.site/daf9d591-a130-4010-b1d3-0c66f8fcf467",
        "method": "POST",
        "sendBody": true,
        "parametersBody": {
          "values": [
            {
              "name": "chat_response"
            }
          ]
        },
        "toolDescription": "Webhook notification for search responses"
      },
      "typeVersion": 1.1
    },
    {
      "id": "ae88bb19-170f-443f-b777-561cf2e3be25",
      "name": "Sticky Note2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -100,
        -400
      ],
      "parameters": {
        "width": 440,
        "height": 120,
        "content": "## DisclaimernThis template is only available on n8n self-hosted as it's making use of the community node for MCP Client."
      },
      "typeVersion": 1
    },
    {
      "id": "80ac697d-2c4a-4f97-82aa-edcabbf7ef6f",
      "name": "Yandex Search Engine for Bright Data",
      "type": "n8n-nodes-mcp.mcpClientTool",
      "notes": "Scrape search results from Google, Bing or Yandex. Returns SERP results in markdown (URL, title, description)",
      "position": [
        460,
        540
      ],
      "parameters": {
        "toolName": "search_engine",
        "operation": "executeTool",
        "toolParameters": "={n   "query": "{{ $json.chatInput }}",n   "engine": "yandex"n}"
      },
      "credentials": {
        "mcpClientApi": {
          "id": "JtatFSfA2kkwctYa",
          "name": "MCP Client (STDIO) account"
        }
      },
      "notesInFlow": true,
      "typeVersion": 1
    },
    {
      "id": "dfb2117d-782f-44d9-baca-1ee4b0fef863",
      "name": "Sticky Note3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -940,
        -40
      ],
      "parameters": {
        "color": 5,
        "width": 400,
        "height": 220,
        "content": "## NotenUse Bright Data MCP Search Engine assistant tools to perform Google, Bing or Yandex Search.nnThe AI Agent will make use of suitable search engine-based tools, returns the response to Chat and also performs the Webhook notification call for sending the AI responses via the MCP Client tools.nnSource - https://github.com/luminati-io/brightdata-mcp"
      },
      "typeVersion": 1
    },
    {
      "id": "694b3381-8ebe-4afb-be93-019715c0c2cf",
      "name": "Sticky Note4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -440,
        460
      ],
      "parameters": {
        "width": 300,
        "height": 180,
        "content": "## LLM UsagenGoogle Gemini is employed by the AI agent to understand and interpret user queries. Based on this interpretation, the agent initiates a call to the appropriate MCP client to perform the required web search task."
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "2382b23d-fd06-4f10-bcbd-f09a944a1c8d",
  "connections": {
    "Simple Memory": {
      "ai_memory": [
        [
          {
            "node": "AI Agent",
            "type": "ai_memory",
            "index": 0
          }
        ]
      ]
    },
    "Set search query": {
      "main": [
        [
          {
            "node": "MCP Client Bright Data Search Tool",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Google Gemini Chat Model": {
      "ai_languageModel": [
        [
          {
            "node": "AI Agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "MCP Client List all tools": {
      "ai_tool": [
        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "When chat message received": {
      "main": [
        [
          {
            "node": "AI Agent",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "When clicking u2018Test workflowu2019": {
      "main": [
        [
          {
            "node": "MCP Client list all tools for Bright Data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Bing Search Engine for Bright Data": {
      "ai_tool": [
        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Google Search Engine for Bright Data": {
      "ai_tool": [
        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Yandex Search Engine for Bright Data": {
      "ai_tool": [
        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "HTTP Request for Webhook Notification": {
      "ai_tool": [
        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "MCP Client list all tools for Bright Data": {
      "main": [
        [
          {
            "node": "Set search query",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
				
			

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