Les clients adressent de multiples demandes administratives (attestations, changements de situation, réclamations). L’automatisation centralise chaque demande, notifie chaque étape de traitement et archive la correspondance. Ce suivi optimise la satisfaction client et structure la gestion administrative.
{
"nodes": [
{
"id": "9f2dc93f-bae5-4419-8411-d2fff4b31f5e",
"name": "Creates an email engagement",
"type": "n8n-nodes-base.hubspot",
"position": [
916,
-260
],
"parameters": {
"type": "email",
"metadata": {
"html": "={{ $('When an email is received').item.json.textHtml || $('When an email is received').item.json.textPlain}}",
"subject": "={{ $('When an email is received').item.json.subject }}",
"toEmail": [
"={{ $('When an email is received').item.json.to }}"
],
"fromEmail": "={{ $('When an email is received').item.json.from }}"
},
"resource": "engagement",
"authentication": "oAuth2",
"additionalFields": {
"associations": {
"contactIds": "={{ $json.vid }}"
}
}
},
"credentials": {
"hubspotOAuth2Api": {
"id": "JxzF93M0SJ00jDD9",
"name": "HubSpot account"
}
},
"typeVersion": 2.1
},
{
"id": "0a56ec28-afc6-40a9-bf42-4d8742e48eb4",
"name": "OpenAI Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
-140,
-40
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "1IOLtYX7aTspCAN8",
"name": "OpenAI Pollup"
}
},
"typeVersion": 1.2
},
{
"id": "8e53aeb6-7d84-4739-b482-b8cd844b89ac",
"name": "Search for the contact via email",
"type": "n8n-nodes-base.hubspot",
"position": [
256,
-260
],
"parameters": {
"operation": "search",
"authentication": "oAuth2",
"filterGroupsUi": {
"filterGroupsValues": [
{
"filtersUi": {
"filterValues": [
{
"value": "={{ $json.output.contact_info.email }}",
"propertyName": "email|string"
}
]
}
}
]
},
"additionalFields": {}
},
"credentials": {
"hubspotOAuth2Api": {
"id": "JxzF93M0SJ00jDD9",
"name": "HubSpot account"
}
},
"typeVersion": 2.1,
"alwaysOutputData": true
},
{
"id": "19e54445-d0cb-40f2-a11f-5e4cb22ad7ec",
"name": "Parse the mail with AI",
"type": "@n8n/n8n-nodes-langchain.chainLlm",
"position": [
-120,
-260
],
"parameters": {
"text": "=Get all important info from this email like first name, last name, email, phone number, name of the company, country, Postal code, city, etc. Return it as a json. The email content: {{ $json.textHtml || $json.textPlain}} nFrom: {{ $json.from }} nSubject: {{ $json.subject }}nDate sent: {{ $json.date }}",
"messages": {
"messageValues": [
{
"message": "=You are a professional Email parser"
}
]
},
"promptType": "define",
"hasOutputParser": true
},
"typeVersion": 1.6
},
{
"id": "8b257214-0001-46aa-84df-cad844e3130b",
"name": "When an email is received",
"type": "n8n-nodes-base.emailReadImap",
"position": [
-340,
-260
],
"parameters": {
"options": {
"forceReconnect": 3
}
},
"credentials": {
"imap": {
"id": "g7C5Z9V9vQUbsLIw",
"name": "IMAP account"
}
},
"typeVersion": 2
},
{
"id": "32820b69-3918-4951-9ddc-45bdbcb60aca",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
-440,
-400
],
"parameters": {
"color": 4,
"width": 280,
"height": 300,
"content": "## Set receiving email accountn- Ddefaults to an IMAP account node, but you can put a gmail account or any email trigger"
},
"typeVersion": 1
},
{
"id": "adbed044-08ae-4744-9b0c-09a225860267",
"name": "Set the output Json",
"type": "@n8n/n8n-nodes-langchain.outputParserStructured",
"position": [
80,
-40
],
"parameters": {
"jsonSchemaExample": "{"contact_info": n{n"first name": n"Thomas",n"last name": "Vie",n"position": n"CTO",n"company": n"Pollup Data Services",n"email": n"Thomas@pollup.net",n"phone": n"+34 673626552",n"website": n"https://pollup.net",n"address": n{n"street": n"Oppelner Str. 32",n"postal_code": n"10997",n"city": n"Berlin",n"country": n"Germany"n}}}"
},
"typeVersion": 1.2
},
{
"id": "e58575ee-6ac8-4de1-b4db-8525146efd74",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-140,
-400
],
"parameters": {
"color": 4,
"width": 320,
"height": 300,
"content": "## Upgrade the prompt!nThis is a very simple prompt but oit does the job. Improve it and send it to me!"
},
"typeVersion": 1
},
{
"id": "23465910-0a89-45f7-9bbf-fb17abadc5de",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
200,
-400
],
"parameters": {
"color": 4,
"width": 840,
"height": 400,
"content": "## Hubspot integrationn- Search for the contact in hubspotn- If it is present creates an egagementn- It it is not, creates it and adds an engagement"
},
"typeVersion": 1
},
{
"id": "f5573c22-85f3-4eda-ba5a-172567827991",
"name": "contact exists?",
"type": "n8n-nodes-base.if",
"position": [
476,
-260
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "554c2aa3-dbdb-4955-8510-6b09bc762f63",
"operator": {
"type": "string",
"operation": "exists",
"singleValue": true
},
"leftValue": "={{ $json.id }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "914f2e6b-7a5f-4c9c-bd3b-4bfb2693728d",
"name": "Edit Fields",
"type": "n8n-nodes-base.set",
"position": [
696,
-360
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "75c8fc2d-dc8e-4b6c-a853-1dbd8d72f779",
"name": "vid",
"type": "string",
"value": "={{ $json.id }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "4c8fa2d1-e3b4-4323-bdc8-3a4e2bbc706d",
"name": "Creates contact",
"type": "n8n-nodes-base.hubspot",
"position": [
696,
-160
],
"parameters": {
"email": "={{ $('Parse the mail with AI').item.json.output.contact_info.email }}",
"options": {},
"authentication": "oAuth2",
"additionalFields": {
"city": "={{ $('Parse the mail with AI').item.json.output.contact_info.address.city }}",
"country": "={{ $('Parse the mail with AI').item.json.output.contact_info.address.country }}",
"jobTitle": "={{ $('Parse the mail with AI').item.json.output.contact_info.position }}",
"lastName": "={{ $('Parse the mail with AI').item.json.output.contact_info['last name'] }}",
"postalCode": "={{ $('Parse the mail with AI').item.json.output.contact_info.address.postal_code }}",
"websiteUrl": "={{ $('Parse the mail with AI').item.json.output.contact_info.website }}",
"companyName": "={{ $('Parse the mail with AI').item.json.output.contact_info.company }}",
"phoneNumber": "={{ $('Parse the mail with AI').item.json.output.contact_info.phone }}",
"streetAddress": "={{ $('Parse the mail with AI').item.json.output.contact_info.address.street }}"
}
},
"credentials": {
"hubspotOAuth2Api": {
"id": "JxzF93M0SJ00jDD9",
"name": "HubSpot account"
}
},
"typeVersion": 2.1
},
{
"id": "5f94ba18-49db-4bc0-9f0a-16a9d05ca6b0",
"name": "Sticky Note7",
"type": "n8n-nodes-base.stickyNote",
"position": [
-440,
-620
],
"parameters": {
"width": 460,
"height": 200,
"content": "## Contact men- If you need any modification to this workflown- if you need some help with this workflown- Or if you need any workflow in n8n, Make, or Langchain / LanggraphnnWrite to me: [thomas@pollup.net](mailto:thomas@pollup.net)"
},
"typeVersion": 1
}
],
"connections": {
"Edit Fields": {
"main": [
[
{
"node": "Creates an email engagement",
"type": "main",
"index": 0
}
]
]
},
"Creates contact": {
"main": [
[
{
"node": "Creates an email engagement",
"type": "main",
"index": 0
}
]
]
},
"contact exists?": {
"main": [
[
{
"node": "Edit Fields",
"type": "main",
"index": 0
}
],
[
{
"node": "Creates contact",
"type": "main",
"index": 0
}
]
]
},
"OpenAI Chat Model": {
"ai_languageModel": [
[
{
"node": "Parse the mail with AI",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Set the output Json": {
"ai_outputParser": [
[
{
"node": "Parse the mail with AI",
"type": "ai_outputParser",
"index": 0
}
]
]
},
"Parse the mail with AI": {
"main": [
[
{
"node": "Search for the contact via email",
"type": "main",
"index": 0
}
]
]
},
"When an email is received": {
"main": [
[
{
"node": "Parse the mail with AI",
"type": "main",
"index": 0
}
]
]
},
"Search for the contact via email": {
"main": [
[
{
"node": "contact exists?",
"type": "main",
"index": 0
}
]
]
}
}
}