Automatisez la répartition des tickets de support entrants en fonction de leur catégorie ou urgence, pour un traitement plus rapide et efficace par l’équipe concernée.
Automatisez la répartition des tickets de support entrants en fonction de leur catégorie ou urgence, pour un traitement plus rapide et efficace par l’équipe concernée.
{
"id": "mvgpK03LMiYSiyxH",
"meta": {
"instanceId": "d58ea5647f14a122a558f2a99ce9c999af3b31f43e8079989af146576e4a2268"
},
"name": "SearchApi AI Agent",
"tags": [],
"nodes": [
{
"id": "72554855-a492-4382-9e6d-f3eb4b8bccdd",
"name": "When chat message received",
"type": "@n8n/n8n-nodes-langchain.chatTrigger",
"position": [
600,
480
],
"webhookId": "d48f9e07-3c05-4be8-86ca-5cee4c27b78f",
"parameters": {
"options": {}
},
"typeVersion": 1.1
},
{
"id": "95d926d7-5c58-485d-bb44-0655ea71a172",
"name": "Simple Memory",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"position": [
980,
700
],
"parameters": {
"contextWindowLength": 20
},
"typeVersion": 1.3
},
{
"id": "3c62679b-66c9-4d06-a291-90c33b0b6c1a",
"name": "AI Agent",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
860,
480
],
"parameters": {
"options": {}
},
"typeVersion": 1.8
},
{
"id": "050a87a7-b035-4d1b-bea6-915d413b31ac",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
500,
260
],
"parameters": {
"color": 5,
"width": 340,
"content": "## SearchApi AI AgentnWhenever you ask a question that should be searched on the web, the AI Agent will use SearchAPI to do it. To run this workflow, you need to have the credentials for Searchapi.io and some LLM provider."
},
"typeVersion": 1
},
{
"id": "8322c743-0f0a-49a8-bff7-ec4960a75287",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
1360,
800
],
"parameters": {
"width": 260,
"height": 120,
"content": "## TipnYou can change the node to use any of the engines available on [SearchAPI.io](https://www.searchapi.io/)"
},
"typeVersion": 1
},
{
"id": "45085fa9-7be4-41b0-9f2f-a6d4c8ff6979",
"name": "SearchApi",
"type": "@searchapi/n8n-nodes-searchapi.searchApiTool",
"position": [
1120,
700
],
"parameters": {
"parameters": {
"parameter": [
{
"name": "q",
"value": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('parameter0_Value', ``, 'string') }}"
}
]
},
"requestOptions": {}
},
"typeVersion": 1
},
{
"id": "f4edfcf7-a083-4781-9381-0b3c57f0d0bb",
"name": "OpenAI Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
840,
700
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {}
},
"typeVersion": 1.2
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "1256a1a1-cf4e-4c91-8047-70bca3d93ca2",
"connections": {
"SearchApi": {
"ai_tool": [
[
{
"node": "AI Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"Simple Memory": {
"ai_memory": [
[
{
"node": "AI Agent",
"type": "ai_memory",
"index": 0
}
]
]
},
"OpenAI Chat Model": {
"ai_languageModel": [
[
{
"node": "AI Agent",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"When chat message received": {
"main": [
[
{
"node": "AI Agent",
"type": "main",
"index": 0
}
]
]
}
}
}