De la FAQ dynamique au chatbot en passant par l’analyse automatique des tickets, découvrez comment l’automatisation transforme le support client digital et augmente la satisfaction de vos utilisateurs.
De la FAQ dynamique au chatbot en passant par l’analyse automatique des tickets, découvrez comment l’automatisation transforme le support client digital et augmente la satisfaction de vos utilisateurs.
{
"name": "Create WordPress posts from new articles triggered by RSS feeds using ChatGPT",
"flow": [
{
"id": 1,
"module": "rss:TriggerNewArticle",
"version": 4,
"mapper": {},
"metadata": {
"designer": {
"x": 0,
"y": 0
}
}
},
{
"id": 2,
"module": "openai-gpt-3:CreateCompletion",
"version": 1,
"parameters": {},
"mapper": {
"model": "chatgpt-4o-latest",
"top_p": "1",
"select": "chat",
"messages": "You are a professional blog writer.nnWrite a unique article based on the text {{1.url}}, format the text in html format. Do not include any other text besides the article itself.",
"max_tokens": "2048",
"temperature": "1",
"n_completions": "1",
"response_format": "text"
},
"metadata": {
"designer": {
"x": 300,
"y": 0
},
"restore": {
"expect": {
"stop": {
"mode": "chose"
},
"model": {
"mode": "chose",
"label": "chatgpt-4o-latest (system)"
},
"select": {
"label": "Create a Chat Completion (GPT and o1 models)"
},
"messages": {
"mode": "edit"
},
"logit_bias": {
"mode": "chose"
},
"response_format": {
"mode": "chose",
"label": "Text"
},
"additionalParameters": {
"mode": "chose"
}
},
"parameters": {
"__IMTCONN__": {
"data": {
"scoped": "true",
"connection": "openai-gpt-3"
},
"label": "Make Ent GPT4"
}
}
},
"parameters": [
{
"name": "__IMTCONN__",
"type": "account:openai-gpt-3",
"label": "Connection",
"required": true
}
],
"expect": [
{
"name": "select",
"type": "select",
"label": "Select Method",
"required": true,
"validate": {
"enum": [
"chat",
"prompt"
]
}
},
{
"name": "temperature",
"type": "number",
"label": "Temperature",
"validate": {
"max": 2,
"min": 0
}
},
{
"name": "top_p",
"type": "number",
"label": "Top P",
"validate": {
"max": 1,
"min": 0
}
},
{
"name": "n_completions",
"type": "number",
"label": "Number"
},
{
"name": "frequency_penalty",
"type": "number",
"label": "Frequency Penalty",
"validate": {
"max": 2,
"min": -2
}
},
{
"name": "presence_penalty",
"type": "number",
"label": "Presence Penalty",
"validate": {
"max": 2,
"min": -2
}
},
{
"name": "logit_bias",
"spec": {
"name": "value",
"spec": [
{
"name": "token",
"type": "text",
"label": "Token ID",
"required": true
},
{
"name": "probability",
"type": "number",
"label": "Probability",
"required": true,
"validate": {
"max": 100,
"min": -100
}
}
],
"type": "collection",
"label": "Token Probability"
},
"type": "array",
"label": "Token Probability"
},
{
"name": "seed",
"type": "integer",
"label": "Seed"
},
{
"name": "stop",
"spec": {
"name": "value",
"type": "text",
"label": "Stop Sequence"
},
"type": "array",
"label": "Stop Sequences",
"validate": {
"maxItems": 4
}
},
{
"name": "additionalParameters",
"spec": {
"name": "value",
"spec": [
{
"name": "key",
"type": "text",
"label": "Parameter Name",
"required": true
},
{
"name": "type",
"type": "select",
"label": "Input Type",
"options": [
{
"label": "Text",
"value": "text",
"nested": [
{
"name": "value",
"type": "text",
"label": "Parameter Value"
}
],
"default": true
},
{
"label": "Number",
"value": "number",
"nested": [
{
"name": "value",
"type": "number",
"label": "Parameter Value"
}
]
},
{
"label": "Boolean",
"value": "boolean",
"nested": [
{
"name": "value",
"type": "boolean",
"label": "Parameter Value"
}
]
},
{
"label": "Date",
"value": "date",
"nested": [
{
"name": "value",
"type": "date",
"label": "Parameter Value"
}
]
},
{
"label": "Any",
"value": "any",
"nested": [
{
"name": "value",
"type": "any",
"label": "Parameter Value"
}
]
}
]
}
],
"type": "collection",
"label": "Input Parameter"
},
"type": "array",
"label": "Other Input Parameters"
},
{
"name": "model",
"type": "select",
"label": "Model",
"required": true
},
{
"name": "max_tokens",
"type": "uinteger",
"label": "Max Completion Tokens"
},
{
"name": "messages",
"spec": {
"name": "value",
"spec": [
{
"name": "role",
"type": "select",
"label": "Role",
"options": {
"store": [
{
"label": "System",
"value": "system",
"nested": [
{
"help": "Text content of the message on behalf of the selected __Role__.",
"name": "content",
"type": "text",
"label": "Text Content"
}
]
},
{
"label": "User",
"value": "user",
"nested": [
{
"help": "Text content of the message on behalf of the selected __Role__.",
"name": "content",
"type": "text",
"label": "Text Content"
},
{
"name": "imageInputType",
"type": "select",
"label": "Image Input Type",
"options": [
{
"label": "URL",
"value": "url",
"nested": [
{
"help": "Make sure to use a publically accessible URL.nYou can test if your image is publically accessible by opening the link in an incognito tab.",
"name": "imageUrl",
"type": "url",
"label": "Image URL"
}
]
},
{
"label": "Image File",
"value": "file",
"nested": [
{
"name": "imageFile",
"spec": [
{
"help": "Accepted extensions: `.jpg`, `.jpeg`, `.png`, `.webp` and `.gif`.",
"name": "imageFilename",
"type": "filename",
"label": "Image Filename",
"semantic": "file:name",
"extension": [
"jpg",
"jpeg",
"png",
"webp",
"gif"
]
},
{
"name": "imageData",
"type": "buffer",
"label": "Image Data",
"semantic": "file:data"
}
],
"type": "collection",
"label": "Image"
}
]
}
],
"mappable": false
},
{
"name": "imageDetail",
"type": "select",
"label": "Image Detail",
"options": [
{
"label": "Auto",
"value": "auto",
"default": true
},
{
"label": "High",
"value": "high"
},
{
"label": "Low",
"value": "low"
}
],
"advanced": true
}
]
},
{
"label": "Assistant",
"value": "assistant",
"nested": [
{
"help": "Text content of the message on behalf of the selected __Role__.",
"name": "content",
"type": "text",
"label": "Text Content"
}
]
}
]
},
"required": true
}
],
"type": "collection",
"label": "Message"
},
"type": "array",
"label": "Messages",
"required": true
},
{
"name": "response_format",
"type": "select",
"label": "Response Format",
"validate": {
"enum": [
"text",
"json_object"
]
}
}
],
"interface": [
{
"name": "result",
"type": "any",
"label": "Result"
},
{
"name": "id",
"type": "text",
"label": "ID"
},
{
"name": "object",
"type": "text",
"label": "Object"
},
{
"name": "created",
"type": "date",
"label": "Created"
},
{
"name": "model",
"type": "text",
"label": "Model"
},
{
"name": "choices",
"spec": {
"spec": [
{
"name": "text",
"type": "text",
"label": "Text"
},
{
"name": "index",
"type": "number",
"label": "Index"
},
{
"name": "logprobs",
"type": "text",
"label": "Log Probs"
},
{
"name": "finish_reason",
"type": "text",
"label": "Finish Reason"
},
{
"name": "message",
"spec": [
{
"name": "role",
"type": "text",
"label": "Role"
},
{
"name": "content",
"type": "text",
"label": "Content"
},
{
"name": "refusal",
"type": "text",
"label": "Refusal"
}
],
"type": "collection",
"label": "Message"
}
],
"type": "collection"
},
"type": "array",
"label": "Choices"
},
{
"name": "usage",
"spec": [
{
"name": "prompt_tokens",
"type": "number",
"label": "Prompt Tokens"
},
{
"name": "completion_tokens",
"type": "text",
"label": "Completion Tokens"
},
{
"name": "total_tokens",
"type": "number",
"label": "Total Tokens"
},
{
"name": "prompt_tokens_details",
"spec": [
{
"name": "cached_tokens",
"type": "uinteger",
"label": "Cached Tokens"
},
{
"name": "text_tokens",
"type": "uinteger",
"label": "Text Tokens"
},
{
"name": "image_tokens",
"type": "uinteger",
"label": "Image Tokens"
},
{
"name": "audio_tokens",
"type": "uinteger",
"label": "Audio Tokens"
}
],
"type": "collection",
"label": "Prompt Tokens Details"
},
{
"name": "completion_tokens_details",
"spec": [
{
"name": "reasoning_tokens",
"type": "uinteger",
"label": "Reasoning Tokens"
},
{
"name": "text_tokens",
"type": "uinteger",
"label": "Text Tokens"
},
{
"name": "audio_tokens",
"type": "uinteger",
"label": "Audio Tokens"
}
],
"type": "collection",
"label": "Completion Tokens Details"
}
],
"type": "collection",
"label": "Usage"
},
{
"name": "system_fingerprint",
"type": "text",
"label": "System Fingerprint"
}
]
}
},
{
"id": 3,
"module": "wordpress:createPost",
"version": 3,
"parameters": {},
"mapper": {
"type": "posts",
"title": "{{1.title}}",
"content": "{{2.result}}"
},
"metadata": {
"designer": {
"x": 600,
"y": 0
},
"restore": {
"expect": {
"meta": {
"mode": "chose"
},
"tags": {
"mode": "chose"
},
"type": {
"mode": "chose",
"label": "Posts"
},
"author": {
"mode": "chose",
"label": "Empty"
},
"format": {
"mode": "chose",
"label": "Empty"
},
"status": {
"mode": "chose",
"label": "Empty"
},
"sticky": {
"mode": "chose"
},
"taxonomy": {
"mode": "chose"
},
"categories": {
"mode": "chose"
},
"pingStatus": {
"mode": "chose",
"label": "Empty"
},
"commentStatus": {
"mode": "chose",
"label": "Empty"
}
},
"parameters": {
"__IMTCONN__": {
"data": {
"scoped": "true",
"connection": "wordpress4"
},
"label": "My WordPress connection (thanos)"
}
}
},
"parameters": [
{
"name": "__IMTCONN__",
"type": "account:wordpress4",
"label": "Connection",
"required": true
}
],
"expect": [
{
"name": "title",
"type": "text",
"label": "Title",
"required": true
},
{
"name": "content",
"type": "text",
"label": "Content",
"required": true
},
{
"name": "type",
"type": "select",
"label": "Type",
"required": true
},
{
"name": "excerpt",
"type": "text",
"label": "Excerpt"
},
{
"name": "date",
"type": "date",
"label": "Date"
},
{
"name": "slug",
"type": "text",
"label": "Slug"
},
{
"name": "status",
"type": "select",
"label": "Status"
},
{
"name": "format",
"type": "select",
"label": "Format"
},
{
"name": "parent",
"type": "number",
"label": "Parent object ID"
},
{
"name": "categories",
"type": "select",
"label": "Categories",
"multiple": true
},
{
"name": "tags",
"type": "select",
"label": "Tags",
"multiple": true
},
{
"name": "author",
"type": "select",
"label": "Author"
},
{
"name": "featuredMedia",
"type": "number",
"label": "Featured media ID"
},
{
"name": "template",
"type": "text",
"label": "Template"
},
{
"name": "password",
"type": "text",
"label": "Password"
},
{
"name": "sticky",
"type": "boolean",
"label": "Sticky"
},
{
"name": "commentStatus",
"type": "select",
"label": "Comment status",
"validate": {
"enum": [
"open",
"closed"
]
}
},
{
"name": "pingStatus",
"type": "select",
"label": "Ping status",
"validate": {
"enum": [
"open",
"closed"
]
}
},
{
"name": "taxonomy",
"spec": [
{
"name": "name",
"type": "text",
"label": "Name",
"required": true
},
{
"name": "values",
"type": "array",
"label": "Values",
"required": true
}
],
"type": "array",
"label": "Additional fields"
},
{
"name": "meta",
"spec": [
{
"name": "name",
"type": "text",
"label": "Name",
"required": true
},
{
"name": "value",
"type": "text",
"label": "Value"
}
],
"type": "array",
"label": "Metadata (custom fields)"
}
]
}
}
],
"metadata": {
"instant": false,
"version": 1,
"scenario": {
"roundtrips": 1,
"maxErrors": 3,
"autoCommit": true,
"autoCommitTriggerLast": true,
"sequential": false,
"slots": null,
"confidential": false,
"dataloss": false,
"dlq": false,
"freshVariables": false
},
"designer": {
"orphans": []
},
"zone": "eu2.make.com",
"notes": []
}
}