Le développement des compétences est stratégique pour rester compétitif. L’automatisation permet de planifier les formations, de suivre les inscriptions, d’envoyer les convocations et de collecter les attestations. Les tableaux de bord aident à anticiper les besoins, à piloter le budget et à valoriser la montée en compétence des équipes. Ce système fiabilise la gestion RH, valorise la politique formation et répond aux obligations légales.
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"content": "## Automatically store Retell transcripts in Google Sheets/Airtable/Notion from webhooknn## Overviewn- This workflow stores the results of a **[Retell](https://www.retellai.com/)** voice call (transcript, analysis, etc.) once it has ended and been analyzed.n- It listens for `call_analyzed` webhook events from Retell and stores the data in **Airtable**, **Google Sheets**, and **Notion** (choose based on your stack).n- Useful for anyone building Retell agents who want to keep a detailed history of analyzed calls in structured tools.nn## Who is it fornFor builders of [Retell's](https://www.retellai.com/) Voice Agents who want to store call history and essential analytic data.nn## Prerequisitesn- Have a [Retell AI Account](https://www.retellai.com/)n- [Create a Retell agent](https://docs.retellai.com/get-started/quick-start)n- Associate a phone number with your Retell agentn- Set up one of the following:n - An Airtable base and table (example: "Transcripts")n - A Google Sheet with a u201cTranscriptsu201d tabn - A Notion database with columns to match the transcript fieldsn- Templates:n - [Airtable](https://airtable.com/appN4jeIrD8waWCfr/shrsPtQLeqt8Sp3UZ)n - [Google Sheets](https://docs.google.com/spreadsheets/d/1TYgk8PK5w2l8Q5NtepdyLvgtuHXBHcODy-2hXOPP6AU/edit?usp=sharing)n - [Notion](https://www.notion.so/1cea19b9d4848089bda6f3d7e05a818d?v=1cea19b9d48481ea97ef000ccd20f210&pvs=4)nn## How it worksn- Receives a webhook POST request from Retell when a call has been analyzed.n- Filters out any event that is not `call_analyzed` ([Retell sends webhooks](https://docs.retellai.com/features/webhook-overview#webhook-overview) for `call_started`, `call_ended` and `call_analyzed`)n- Extracts useful fields like:n - Call ID, start/end time, duration, total costn - Transcript, summary, sentimentn- Stores this data in your preferred tool:n - Airtablen - Google Sheetsn - Notionnn## How to use itn1. Copy the webhook URL (e.g., `https://your-instance.app.n8n.cloud/webhook/poc-retell-analysis`) and paste it in your Retell agent under "Webhook settings" then "Agent Level Webhook URL".n2. Make sure your Airtable, Google Sheet, or Notion databases are correctly configured to receive the fields.n3. After each call, once Retell finishes the analysis, this workflow will automatically log the results.nn## Extensionn- If you use any "Post-Call Analysis" fields, you can add columns to your Airtable, Google Sheet, or Notion database.n- Then fetch the data from the `call.call_analysis.custom_analysis_data` object.nn## Additional Notesn- Phone numbers are extracted depending on the call direction (`from_number` or `to_number`).n- Cost is converted from cents to dollars before saving.n- Dates are converted from timestamps to local ISO strings.n- You can remove any of the outputs (Airtable, Google Sheets, Notion) if you're only using one.nnn#### ud83dudc49 Reach out to [us](mailto:hello@agentstudio.io) if you're interested in **analysing your Retell Agent conversations**."
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